Integration
the challenge
/1
Keep all or part of your company's technical environment and welcome new projects with complete peace of mind.
/2
Succeed in the challenge of combining all the tools and skills with an increase in overall performance.
/3
Choose the tools, the APIs and manage the technical projects alongside our experts and first Zendesk partner.
System mapping
Development
By developing the mapping of existing processes and tools, we put into perspective the key technical elements of the success of your project
Inventory of the existing situation, reflection on the elements to be kept, to be boosted and understanding of your ecosystem and its flows.
Recommendation of adaptation of the environment and proposal of avenues of evolution in order to respond most effectively to your challenges
Selection of the right tools, API proposal, demonstration and decision support.
The most careful step will be carried out with our teams of developers in order to secure all the parameters and manipulate the data in complete confidentiality and in a locked perimeter together. The goal is to deliver a ready-to-test solution.
Technical workshops for reflection and implementation with demonstration and live test
Look at existing data and their technical settings
Realization of interfaces between applications: API, connector, integration platform
Acceptance stages, compliance verification, up to production.
I highly recommend SEIF. They helped us build and configure Zendesk from the ground up for our new market. Thanks to their expertise, we managed to put everything in place in a timely manner.
Jelena Joksimovic
Customer success manager chez Iziwork
I highly recommend working with SEIF. The team is great, very responsive and pro-active. The implementation of Zendesk in our company was a breeze.
Pauline Toulouze
Account manager chez Babymoovgroup
Excellent co-operation. The SEIF team was very responsive and attentive to provide us with a solution that perfectly met our needs. I highly recommend !
Clothilde Le Cose
CS ops Manager Lengow
Audit
Deployment
Personalization
Success
nos autres propositions de valeurs
Make an inventory, identify the key levers to optimize your customer relationship and let yourself be guided towards a better experience.
Transform your customer service by choosing the Zendesk expert customer service solution while aligning your strategic vision.
Be yourself ! Put your help center in your image to improve your customer relationship
Enter a process of continuous improvement to master and further develop the Zendesk solution and offer your employees the best training
BE READY TO BOOST YOUR CUSTOMER RELATIONSHIP