Why ZENDESK ?
/1
Improve your customer relationship with a complete, intuitive, fully configurable solution. Add, interface and integrate a large number of tools so that your Zendesk instance always meets your needs.
/2
SEIF has the highest Zendesk "FIRST PARTNER" certification, thus ensuring your project and your teams: quality, monitoring and performance.
/3
And if you are still asking yourself the question "What is Zendesk?" SEIF brings you all the details in a blog post.
our value proposition
Store all your customer exchanges in an omnichannel medium. Improve your customer relationship by using only one tool combining facebook, email, telephone, Whatsapp and more.
our value proposition
Zendesk also integrates a customizable and intelligent knowledge base to offer a self-service solution for your customers or your internal teams.
our value proposition
Create a personal connection with your customer using Zendesk Chat. The tool allows you a fast and personal interaction with your customers.
our value proposition
Zendesk talk allows you to answer phone calls without ever leaving the Zendesk universe, allowing you to view customer history.
our value proposition
With Zendesk Explore, highlight areas for improvement in your service. Create dashboards that suit you to keep an eye on your performance.
our value proposition
Set up a community forum linked to Zendesk Guide and allow your customers to communicate and collaborate. Transform your help center into a place for exchanging and sharing knowledge.
One tool for everything
A unified knowledge
Instant answers
Call tracking
Performance monitoring
Knowledge sharing
nos solutions
Store all your customer exchanges in an omnichannel medium. Improve your customer relationship by using only one tool that brings together everything you need to perform.
Zendesk also integrates a customizable and intelligent knowledge base to provide a self-service solution for your customers.
Create a personal connection with your customer using Zendesk Chat. The tool allows you a fast and personal interaction with your customers.
Zendesk talk lets you answer phone calls without ever leaving the Zendesk universe.
With Zendesk Explore, highlight areas for improvement in your service. Create dashboards that suit you to keep an eye on your performance.
Set up a community forum linked to Zendesk Guide and allow your customers to communicate and collaborate. Transform your help center into a place for exchanging and sharing knowledge.
At SEIF, we love good relationships and we share them with you! Access our selection of partners here, all integrated into the Zendesk universe. Whether chat, knowledge base, telephony or content, choose with confidence.