We surround ourselves with the best!

Screeb is a solution that helps product, customer success and marketing teams measure customer satisfaction directly from your website or mobile application.

The solution allows you to very quickly measure KPIs such as NPS, Csat, CES and understand your customers' expectations via ultra-personalized questionnaires, very simple to set up and adapted to the customer journey.

Knots is a German company specialized in developing applications to enhance user workflows in their cloud solutions.

Offering both apps to simplify daily tasks with the most common use cases, they also provide middleware that facilitates development with 100% customizable and accessible code.

With SnapCall, engage your customers with one-click video calls from Zendesk.

• 1 click to install,
• 1 fully integrated experience in Zendesk,
• Unlimited calls (voice, video, screen sharing)

Simple and intuitive, the French solution for scheduling appointments both remotely and in person. Integrated with Zendesk, Calizy facilitates the daily management of appointment scheduling.

Onepilot is reinventing outsourced customer service to make it simple and flexible.

To meet the requirements of e-merchants, Onepilot has designed a tailor-made solution that integrates perfectly with all your tools, channels, processes, and tone of voice, without integration, without commitment, and without minimum volume.

Onepilot offers e-merchants dedicated support through the construction and continuous improvement of your Knowledge Base, the sharing of industry best practices, while ensuring the management of teams who will know your company, your branding by heart , your products, and your customers.

HelloMybot is an all-in-one conversational AI platform.
Consumer brands like e-commerce retailers can use chatbots to:

• Turn conversations into conversions,
• Increase customer satisfaction and loyalty,
• Generate more leads, and help them along their conversational journey.

Stonly is a platform for offering interactive content for onboarding, support and self-service external and internal information sharing.

Thanks to Stonly, you can create troubleshooting guides, FAQs, scripts for your agents or even dynamic knowledge bases. All these elements can be integrated directly on your sites and integrates perfectly with your support/CRM tools

Shipup is a saas solution that allows e-merchants to create a branded, intuitive and reassuring post-purchase experience.
It is a question of regaining control of the customer relationship throughout the delivery but also of creating a unique experience, in line with their brand image.

A complete tool, which allows you to track parcels, configure notifications and the tracking page (on your site), collect carrier performance, alert teams in the event of an incident and ensure customer satisfaction via our integrated forms.

Transform post-purchase into a new loyalty lever.

Thousands of organizations trust SweetHawk, the #1 Zendesk app partner, to unlock even more value from their Zendesk investment.

Sparkly is a Dutch company that has been using Zendesk since 2011.

They are dedicated to creating applications that optimize daily time for Zendesk agents.

They offer around fifteen practical and relevant applications, ranging from improved and scripted macro management to a powerful exporter.

The easiest-to-use multichannel communication solution (phone, video, SMS, chat, social media...) to improve your customer experience and maximize your sales.

Cobbai is an AI solution used by support, product, and marketing teams to improve the customer experience. It all starts with customer feedback, which is analyzed and classified in real-time by an AI. This AI adapts to the semantic specificities of each industry and company, providing a superior understanding of the customer's voice.

Speakylink is a visual assistance solution for contact centers (customer service, sales administration, claims department, etc.). From a traditional ongoing phone call, whether received or made, Speakylink allows customer advisors to offer, in addition to their calls: video, co-browsing, photos, chat, and files... to better contextualize the customer's issue.

EBO, a leader in AI-powered customer engagement solutions, excels in the healthcare and fintech sectors with automated, human-like conversations. Partnering with NHS Trusts to enhance healthcare access and reduce costs, EBO also optimises customer service for European banks and insurance companies. Supported by Microsoft, EBO brings together data scientists, conversation designers, and software developers to innovate and connect businesses with their customers.